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info@interstellar-store.com
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Frequently Asked Question!
If you receive a damaged or incorrect item, please contact our customer support team as soon as possible. Provide details about the issue along with your order number, and we’ll assist you in arranging a return or exchange.
You can provide feedback or leave reviews for products you’ve purchased by navigating to the product page and clicking on the “Review” option. Your reviews help other shoppers make informed decisions.
we expect your vendor to conatact you with your shipping informations. If you don not hear from your vendor 5 days after item purchase please contact our service team as soon as possible.
To update your account information, go to account page “Settings” From there, you can edit your personal details such as name, email address, and password.
If you need to cancel an order, please contact our customer support team as soon as possible. We’ll do our best to accommodate your request, but please note that orders can only be canceled if they haven’t been processed or shipped yet.
If you’re interested in becoming a vendor and selling your products on our platform, please reach out to our service team for assistance. You can contact us via email at [vendor contact email] or by phone at [vendor contact phone number]. Our dedicated team will be happy to provide you with more information about the vendor application process and answer any questions you may have. We look forward to the opportunity to collaborate with you